Digital Business Transformation
Design, streamline and automate customer acquisition and fulfilment with highly efficient and modern methods. Includes the creation of done-for-you digital processes or systems that enable engaging with your internal or external customers, for example online lead-generation or digitalised staff induction and development program.
Digital Education Platform
Having a digital education platform is a great way to offer added value to your customers, streamline and automate marketing and sales, sell limitless amounts of products and scale and grow your business with ultimate efficiency. We can design a bespoke platform tailored to engage with your target market.
What is Our Approach to Digital Business Development?
We have a very different and innovative approach to change management consulting - we provide the strategy, training and the system. This is to ensure that all development is highly meaningful and immediately beneficial for all stakeholders involved.
Example: An organisation is looking to improve online presence and customer engagement and provide a range of online resources and support. DiscoverChange team will accelerate this development through the following steps:
Strategy: Refine the vision, mission, strategy, brand, resources available, and roles and responsibilities
Training: Communicate the vision and provide necessary training and development to meet new customer service objectives
System: Develop a bespoke and automated online customer acquisition process, in other words a funnel, including strategic social media marketing, value driven online content (e.g. webinar, e-book, guidance) and automated booking and membership processes.
The done-for-you systems we provide are entirely bespoke and tailored to your customers' needs, ensuring you get the best possible result with the new change initiative. Examples of these systems include creating online courses, digitalising staff induction, digitalising IAG given to customers, selling and providing services online,and more.
Business Innovation Workshop for Business Leaders
Now Available Online for Free
Susanne Virtanen, business development consultant and director of DiscoverChange, supports organisations to accelerate business change, innovation and development. In this online workshop she is sharing specific steps to create immediate positive change using a systematic approach and focusing on powerfully improving customer or stakeholder engagement.
Development Consists Of:
1-Day Business Strategy Session (Leader or Team)
90-Day Business Innovation & Action Plan
Done-for-You Digital Lead Generation System
Done-for-You Online Education Platform
Automated Marketing & Sales System
Automated Fulfilment & Membership
Email Marketing Automation (Done-for-You)
Social Media Engagement Strategy
Facebook & LinkedIn Page Set-Up & Branding
Technical Support & Training
Are you planning improvements and changes in your organisation? We would be pleased to hear from you and discuss how to accelerate your business change, innovation and development.