organisational development


Comprehensive employee and/or stakeholder engagement assessment to effectively identify and address employee and organisational development needs. Surveys are provided for selected groups to systematically evaluate job satisfaction, skills gaps, leadership effectiveness, perception and contribution towards organisational values, well-being and customer service. Thorough findings and recommendations will be provided and presented, allowing the organisation to efficiently address support needs, build on strengths and opportunities, and eliminate or minimise threats or challenges.

"Susanne from DiscoverChange Ltd has been helping our tutors and staff develop training and assessment skills after obtaining new standards. Susanne is knowledgeable and professional and there have definitely been positive changes since we started collaborating. Susanne can deliver engaging and professional training aimed at improving work performance and she is able to make concise recommendations to improve individuals’ professional development. The whole experience has been massively helpful and I would recommend Susanne to another organisation!"

Emma Davies, Head of English, Riverside Education


Systematically designed and facilitated bespoke employee engagement program with a focus on improving or transforming job satisfaction, workplace effectiveness, and consequent customer service performance. Powerfully advance aspects of employee recruitment, induction, development and retention through supporting leaders in the creation of robust performance management processes and teachable motivational techniques. Provision of leadership development and team building workshops with additional transferable and soft skills development, such as effective communication, coaching strategies, and career development.


Tailored change management program with an aim to transform the organisational culture through facilitating bespoke motivational workshops and engaging change initiatives. Starts with a training needs analysis providing details about the levels of employee engagement, and further addressing these development areas through impactful workshops ranging from leadership development and team building activities to bite-size personal development sessions. Common reasons for these bespoke projects include: changing values, lack of contribution to values, low staff morale, high level of absenteeism, redundancies, ineffective communication, conflict, new strategy, and new training and development approach.


Soft Skills Development Workshops are impactful and interactive sessions that allow employees to develop their workplace effectiveness, problem solving skills and effective collaboration. Based on current needs, selected activities are included in employee and organisational development programs. The sessions can also be delivered as standalone workshops of approximately 3 hours each.


  • Active Listening Skills

  • Public Speaking Skills

  • Interpersonal Skills

  • Negotiation Skills

  • Motivating Others


  • Self-Awareness

  • Time Management

  • Problem Solving

  • Stress Management

  • Confidence Building


  • Changing Work Patterns

  • Conflict Resolution

  • Coaching Skills

  • Acting on Feedback

  • Transformational Leadership

0121 405 5005

Old Market Place, Market Street, Oldbury, West Midlands, B69 4DH
Company Registration Number: 10307172

  • Facebook
  • Messenger
  • Linkedin
  • YouTube
This site was designed with the
website builder. Create your website today.
Start Now